What is a cookie?
To use our websites you will need to accept the cookies. That is very easy to do. There are two ways of accepting our cookies: close the cookie alert you see on your first visit or simply continue on our sites.
Use of permanent cookies
Permanent cookies make it possible for us to recognise you when you return to our website. That makes it possible for us to configure the website specifically for your preferences. We are able to store this information using a cookie if you have given consent for cookies to be stored on your computer. That way you do not have to set your preferences during every visit, which saves you time and improves your user experience. You can delete permanent cookies using your browser settings.
Use of functional cookies
- storing preferences such as language, location, number of search results to be displayed, etc.
- reading your browser settings to display our website optimally on your screen. For example, you can indicate a preference to view the website as a mobile version or desktop version on a mobile device.
- offering the option of saving login data, so that you are automatically recognised and do not have to enter your data for each visit.
- storing the shopping cart to ‘remember’ which products you want to order.
Use of session cookies
Session cookies enable us to see which parts of the website you have viewed during your visit. That way, we can adapt our service as closely as possible to how our visitors use our website. These cookies are automatically deleted as soon as you close your browser.
With your consent we place a cookie in your data. This is requested when you visit a website in our network. This lets us know that you have also visited other websites in our network. The profile compiled in this way is not linked to your personal data.
Google places a cookie via our website as part of their ‘Analytics’ service. We use this service to find out how visitors use our website. We have concluded a processor’s agreement with Google for this purpose. Google may pass this information on to third parties if Google is legally obliged to do so or if these third parties process the information on Google’s behalf. We have no influence over this.
The information collected by Google is anonymised as much as possible. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Privacy Shield principles and is a signatory to the US Department of Commerce’s Privacy Shield programme. This provides an adequate level of protection for the processing of any personal data.
- keeping track of the number of visitors to our web pages
- keeping track of the time each visitor spends on our web pages
- keeping track of orders
- making personal recommendations based on your ordering or visiting behaviour
- determining the order in which a visitor visits the different pages of our website
- assessing which parts of our site require modification.
- optimising the website.
- keeping track of the websites from which visitors go to our website
- keeping track of the technical specifications of the devices used to visit our websites
Social Media buttons
Our website contains buttons for promoting web pages or sharing them on social networks such as Facebook and Twitter. These buttons work with codes that originate from Facebook and Twitter themselves. Cookies are placed by means of this code. We have no influence over this. The privacy statements of Facebook and Twitter explain what they do with your personal data.
The information collected is anonymised as far as possible. The information is transferred to and stored by Twitter, Facebook, Google+ and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google+ commit to the Privacy Shield principles and are signatories to the Privacy Shield programme of the U.S. Department of Commerce.
For the cookies that social media parties place and the data that they may collect, we refer to the statements that these parties provide on their own websites on this subject: see the links below. Please note that these statements may be amended from time to time. We have no influence over that.
Given how the internet and websites work, we may not always be certain about the cookies that are placed by third parties via our website. This is particularly the case if our web pages contain what are known as embedded elements: these are texts, documents, images or videos of from provides such as YouTube or Vimeo that are stored by another party, but that are shown on, in or via our website.
Please let us know if you encounter any cookies that fall into this category on our site and which we have not mentioned above. You can also contact the third party directly and ask which cookies they place, their purpose, what the lifespan of the cookie is and how they have safeguarded your privacy.
Right to view, correct or delete your data
Deleting or disabling cookies
This version was drawn up on 22 May 2018.